{"id":13883,"date":"2025-08-10T20:08:04","date_gmt":"2025-08-10T20:08:04","guid":{"rendered":"https:\/\/rolling-legal.com\/?post_type=case-study&p=13883"},"modified":"2025-09-23T16:56:38","modified_gmt":"2025-09-23T16:56:38","slug":"how-worten-increased-efficiency-by-50-percent","status":"publish","type":"case-study","link":"https:\/\/rolling-legal.com\/en\/case-study\/como-a-worten-aumentou-a-eficiencia-por-50\/","title":{"rendered":"How did Worten increase efficiency by 50%?"},"content":{"rendered":"
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Company details<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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1996<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Year founded<\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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2018<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Started with Rolling Legal<\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\t\t\t\t\t\tWorten, a leading electronics retail company within the Sonae Group, has over 20 years of market experience and a mission to bring the best technology to everyone. With a portfolio of over\u00a01 million products\u00a0and a solid presence of\u00a0more than 200 stores\u00a0in Portugal and Spain, Worten combines innovation and customer proximity, complementing the in-store experience with a robust online service.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\t\t\t\t\t\tAt the heart of this operation is a\u00a0legal department of seven in-house lawyers, specialised in various areas of law. This multidisciplinary team plays a key role in supporting the company, ensuring legal compliance and efficiency in internal processes.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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Practice Areas<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\t\t\t\t\t\tCommercial Law, Consumer Law, Criminal Law, Tax Law, Employment Law, Real Estate Law, Corporate Law, Competition Law, Intellectual Property Law, Special Revitalization Process\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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Key Features <\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\t\t\t\t\t\tIntuitive Interface, Customization, Communities, Approval Processes, Workflows, GDPR Compliance, Security, Automated Reports and KPIs\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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The Challenge<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Complexity and growing volume of cases <\/h5>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\t\t\t\t\t\tManaging such a high volume of legal information \u2013 involving both in-house and external law firms \u2013 posed significant challenges for Worten. The previous tool could not keep up with the operation\u2019s growing demands, showing limitations in process structuring and efficient data analysis.\n\nMain challenges faced:\n
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  • Decentralized process management with no single communication channel.<\/li>\n \t
  • Free-text fields, making data analysis and monitoring difficult.<\/li>\n \t
  • No automatic alerts, increasing the risk of non-compliance and missed legal deadlines.<\/li>\n \t
  • Difficulty tracking case progress, with poorly accessible and inefficient historical records.<\/li>\n<\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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    The lack of an integrated structure not only compromised the visibility and security of information but also hindered effective management of Worten\u2019s legal operations.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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    \n\t\t\t\tAdopting technology is essential to combat burnout. Solutions like Rolling Legal help reduce workload and promote a more balanced and productive routine for legal professionals.\t\t\t<\/p>\n\t\t\t\t\t<\/blockquote>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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    Solution<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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    Rolling Legal as the pillar of digital transformation<\/h5>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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    To overcome these challenges, Worten implemented Rolling Legal, an intuitive and customizable platform built on Salesforce, ensuring scalability, security, and GDPR compliance.<\/p>

    \u00a0<\/p>

    How Rolling Legal helped Worten?<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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    Decentralized legal management \u2192 Centralized processes in a single system<\/h6>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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    \n\t\t\t\t\t\t\t\t\tBefore, cases were scattered and difficult to monitor. With Rolling Legal, all legal management was centralized, ensuring better control and organization.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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    Difficulty tracking cases \u2192 Full visibility and structured workflows<\/h6>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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    \n\t\t\t\t\t\t\t\t\tThe legal team can now quickly see the status of each case, track deadlines, and make decisions based on structured data, without relying on free-text fields or manual records.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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    Risk of non-compliance \u2192 Automatic alerts and efficient task management<\/h6>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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    \n\t\t\t\t\t\t\t\t\tThe lack of notifications increased the risk of delays and non-compliance. With Rolling Legal, Worten now benefits from intelligent alerts that ensure all legal obligations are met.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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    Inefficient team communication \u2192 Integration of in-house and external lawyers<\/h6>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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    Rolling Legal created a secure and structured communication channel between Worten\u2019s legal team, store managers, and external lawyers, ensuring that all parties have the right information at the right time.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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    The impact<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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    The transition to Rolling Legal transformed Worten\u2019s legal management, reducing time spent on administrative tasks and ensuring greater compliance and security.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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    40%<\/h5>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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    Less time on administrative tasks, allowing the team to focus on strategic activities and client service.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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    50%<\/h5>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
    \n\t\t\t\t
    \n\t\t\t\t\t\t\t\t\tIncreased productivity and efficiency with process automation, integrated communication, and optimized workflows.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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    80%<\/h5>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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    \n\t\t\t\t\t\t\t\t\tFewer operational errors, with automation ensuring better deadline compliance and accuracy in case management.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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    90%<\/h5>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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    \n\t\t\t\t\t\t\t\t\tBetter organisation and document accessibility, with all legal information centralised, structured, and instantly available.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"

    Detalhes da empresa 1996 Ano da funda\u00e7\u00e3o 2018 Come\u00e7ou com o Rolling Legal A\u00a0Worten, empresa l\u00edder de retalho de eletr\u00f3nica do\u00a0Grupo Sonae, tem mais de\u00a020 anos de experi\u00eancia no mercado\u00a0e a miss\u00e3o de levar a melhor tecnologia a todos. Com um portf\u00f3lio de mais de\u00a01 milh\u00e3o de produtos\u00a0e uma presen\u00e7a s\u00f3lida com\u00a0mais de 200 lojas […]<\/p>\n","protected":false},"featured_media":0,"template":"","meta":{"_acf_changed":false,"nf_dc_page":"","inline_featured_image":false},"case-study-category":[353],"class_list":["post-13883","case-study","type-case-study","status-publish","hentry","case-study-category-retalho"],"acf":[],"yoast_head":"\nComo a Worten aumentou a efici\u00eancia por 50%? - Rolling Legal<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/rolling-legal.com\/en\/case-study\/how-worten-increased-efficiency-by-50-percent\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Como a Worten aumentou a efici\u00eancia por 50%? - Rolling Legal\" \/>\n<meta property=\"og:description\" content=\"Detalhes da empresa 1996 Ano da funda\u00e7\u00e3o 2018 Come\u00e7ou com o Rolling Legal A\u00a0Worten, empresa l\u00edder de retalho de eletr\u00f3nica do\u00a0Grupo Sonae, tem mais de\u00a020 anos de experi\u00eancia no mercado\u00a0e a miss\u00e3o de levar a melhor tecnologia a todos. 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