Rolling Legal

case study

How did Worten increase efficiency by 50%?

Company details

1996

Year founded

2018

Started with Rolling Legal
Worten, a leading electronics retail company within the Sonae Group, has over 20 years of market experience and a mission to bring the best technology to everyone. With a portfolio of over 1 million products and a solid presence of more than 200 stores in Portugal and Spain, Worten combines innovation and customer proximity, complementing the in-store experience with a robust online service.
At the heart of this operation is a legal department of seven in-house lawyers, specialised in various areas of law. This multidisciplinary team plays a key role in supporting the company, ensuring legal compliance and efficiency in internal processes.

Practice Areas

Commercial Law, Consumer Law, Criminal Law, Tax Law, Employment Law, Real Estate Law, Corporate Law, Competition Law, Intellectual Property Law, Special Revitalization Process

Key Features

Intuitive Interface, Customization, Communities, Approval Processes, Workflows, GDPR Compliance, Security, Automated Reports and KPIs

The Challenge

Complexity and growing volume of cases
Gerir um volume tão elevado de informação jurídica, que envolve advogados internos e escritórios externos, trouxe desafios significativos para a Worten. A ferramenta utilizada anteriormente não acompanhava a crescente exigência da operação, revelando limitações na estruturação de processos e na análise eficiente dos dados. Principais desafios enfrentados:
  • Decentralized process management with no single communication channel.
  • Free-text fields, making data analysis and monitoring difficult.
  • No automatic alerts, increasing the risk of non-compliance and missed legal deadlines.
  • Difficulty tracking case progress, with poorly accessible and inefficient historical records.

The lack of an integrated structure not only compromised the visibility and security of information but also hindered effective management of Worten’s legal operations.

Adopting technology is essential to combat burnout. Solutions like Rolling Legal help reduce workload and promote a more balanced and productive routine for legal professionals.

Solution

Rolling Legal as the pillar of digital transformation

To overcome these challenges, Worten implemented Rolling Legal, an intuitive and customizable platform built on Salesforce, ensuring scalability, security, and GDPR compliance.

 

How Rolling Legal helped Worten?

Decentralized legal management → Centralized processes in a single system
Before, cases were scattered and difficult to monitor. With Rolling Legal, all legal management was centralized, ensuring better control and organization.
Difficulty tracking cases → Full visibility and structured workflows
The legal team can now quickly see the status of each case, track deadlines, and make decisions based on structured data, without relying on free-text fields or manual records.
Risk of non-compliance → Automatic alerts and efficient task management
The lack of notifications increased the risk of delays and non-compliance. With Rolling Legal, Worten now benefits from intelligent alerts that ensure all legal obligations are met.
Inefficient team communication → Integration of in-house and external lawyers

Rolling Legal created a secure and structured communication channel between Worten’s legal team, store managers, and external lawyers, ensuring that all parties have the right information at the right time.

The impact

The transition to Rolling Legal transformed Worten’s legal management, reducing time spent on administrative tasks and ensuring greater compliance and security.

40%

Less time on administrative tasks, allowing the team to focus on strategic activities and client service.

50%
Increased productivity and efficiency with process automation, integrated communication, and optimized workflows.
80%
Fewer operational errors, with automation ensuring better deadline compliance and accuracy in case management.
90%
Better organisation and document accessibility, with all legal information centralised, structured, and instantly available.
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